Someone actually answers the phone when you call and are ready to help you! Quick response...out and fixed right away!
The owner got back to us quickly when our refrig went on the fritz. The technician replaced our refrig fan motor and straightened the coils. He was friendly and fast and got our refrig back in working order.1
Very fast service and technician was super friendly and helpful.
Great customer service from Joe-prompt replies & estimates, honest assessments, & very helpful in my decision to repair or replace. Would definitely recommend.
The technician came to Lancaster to service my Sub-Zero refrigerator. I had a build-up of frost in my freezer and the fan motor was noisy. He diagnosed the problem in the freezer and asked me to get a recording of the noise for his return visit. He ordered a part and made an appointment to return for the repair. Then he showed me how to access and clean my condenser coils which are on the top of the unit. He returned the following week and made the repair. He was polite, thorough and explained everything in detail and cleaned up. He listened to the noise and tested the motor and told me that it was normal. Both times they called at least a half an hour before arriving. It was a little bit pricey and I was charged extra for travel outside Franklin County but they are the closest authorized for Sub-Zero.
Great service! Cheaper than others I looked into. They got me in next day! Assessed and fixed the problem quickly. No complaints other than I now had no excuse NOT to do my laundry 🙂
I have used Applianceman Service for several years and have been very pleased with the service provided. The technicians are very professional. Doug is my favorite; he is respectful of my home, friendly, and clearly very knowledgeable. Whenever my stove or fridge need servicing I know I can count on Applianceman to fix my problem
“The Tech was very knowledgable, personable, did things out of his way and is the reason I will call Applianceman in the future.”
The Technician did a great job and I would definitely use Applianceman again.
I had a good experience with Applianceman. They came out, they fixed my problem, and then they left. The part they replaced was defective the first time around, but this was the fault of the manufacturer, not theirs. They got me a new part, and once again installed it quickly and left. They took care of everything, got it done. And the serviceman was excellent.